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Our Customers

The folks at The Mascot Factory are A-list in the area of custom plush character creation.  They created a spot-on perfect plush of my character Ray the Rhino for my growing children's group The Baby Blue Blues Band.  They're courteous, attentive to my requests, professional, very reasonably priced and work fast.  There's no other custom plush maker that I would recommend over them.  Seriously. if you're reading this, look no further.  Mascot Factory is the best solution for any of your plush needs...Alex
You did an amazing job with this project - I really, really, appreciate all your hard work!....Nancy
I received Victor E. today and he looks awesome!  WOO HOO!  Have  a fabulous Friday!...Tori, Columbia, TN
We love him!! You did a fantastic job creating our mascot, and he looks great, just like our mascot!...Mónica
My “experience” working with the Mascot Factory has been exceptional! Thank you for exceeding our expectations in service and product – Mascot Factory and their people take the “customer experience” to a high level WOW!...Mark, Seattle, Wa. 

I just love him!!! I think it'll be a really hot seller... Thanks for everything. You've been GREAT to work with! ...Shelley, Pensacola, FL

The kindergarten graduation bears are here and they have exceeded even my high expectations!  They are beautiful!  Ben, I am so pleased not only with the product and the price point but the great start to finish service the Mascot Factory gave to us. .... Mary
The Mink & Nosey bears are GREAT...  I love them, you did a super job!  ... Cheryl in Michigan

He is BEAUTIFUL!!!  Thank you so much for working so hard on this, it really looks great!  ... Jennifer K. from Illinois

Thanks! You are the best!  ... Laura B.


We received them and they look great - the kids really like them!  ... Kristen B.


He looks wonderful! The shell is great! His face is really cute! He looks great though, I'm so happy with the way he looks! Thank you so much for sending me the pictures and making this happen! .... Jennifer K.



I received the stuffed toys and I'm very happy with it! Thank you! ...Erma from Hawaii


Got the bears. They are perfect and very cute! Thanks Ben and staff! ...Ronalda from Virginia


Thank you very much for your help on Jerseys; you are definitely the best example of customer service that I’ve ever dealt with either in the clothing industry or in my personal experience. Thank you for following through on something like this, I will definitely push any possible business your way.... B.J. from Utah